1: Go To Assist:
Remote support software you can count on. GoToAssist makes it easy for the H. L. Dempsey service tech to remote into your computer to help with whatever scanning or printing problem you may be having. This means even a faster response and can save fuel and time.
2: imageWARE Remote:
imageWARE Remote is a remote service diagnostic system designed to simplify the management and service of both Canon and other-branded devices. This keeps in constant communication with H. L. Dempsey's Service Department, sending toner/isupplies updates, error codes and keeps us current with meter counts and any upcoming maintenance schedules.
3: As a Canon authorized service provider we are equipped with a number of remote diagnostic tools to help us service Canon equipment so that we can respond to issues quickly, help save time, and deliver a high level of device performance. With these capabilities, our Service Techs can do online repairs from their phones or their computers.
4: Go to our home page from the comfort of your computer or smart phone and request a service call or order some toner or ink for your printer or multi-function device. It saves having to call and you can order supplies for more than one device while you are there. Just fill out the forms and you are done. While you are here just click the Home button or the links.