Current Opening:
Service Technician – Industry Experience Preferred, training offered
Full-time Monday through Friday 8am to 5pm. (Flexible schedule is possible)
Essential duties, responsibilities and expectations include but are not limited to the following:
- Performs a full range of service, troubleshooting and repair procedures. To include: Inspection, cleaning, lubricating, diagnostics, installation of equipment/accessories/parts/components, installing retrofits and modifications, repairs and/or replaces defective or worn parts as necessary to address reported or expected problems.
- Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices.
- Demonstrates required digital competencies associated with assigned products and level assignment.
- Completes technical training on new equipment as assigned.
- Wants to work in an environment where learning/development is encouraged. This includes improving
expertise, achieving certifications that will benefit our customers, the company and the individual. - With necessary training, will work with customer's IT to support server-based programs that help in the management of the equipment we provide.
- Ready to support or ready to learn to support the cloud enabled technologies that accompany the
equipment and supporting software that we provide(Azure,Google Suite etc). - Dismantles devices to gain access to and remove defective parts.
- Adjusts functional parts of devices and control instruments.
- Operates machines to test their performance.
- Initiates orders for parts required for repair of equipment Inventory.
- Maintains productive, professional relationship with all company personnel.
- Maintains a positive demeanor and is a contributing team member.
- Performs other duties as assigned.
- Regular, reliable and predictable attendance is required.
- Qualifications:
- A valid driver’s license and good driving record is a must
- Excellent customer service skills
- Excellent communication skills
- Strong analytical and trouble-shooting skills
- Ability to lift and carry 50lbs.
- Must be a self starter
- Must be capable of working independently
- Ability to handle high stressful situations and thrive under pressure
- Impeccable Integrity and honesty
About H. L. Dempsey Co., Inc.
Incorporated in 1960.
We practice open book management.
We have quarterly and annual profit-sharing programs
Group Health Coverage provided
Flexible Spending Accounts Sec 125 (for medical and childcare) are available.
Health Savings Account
Group disability insurance and life insurance provided. Vacation & Sick time, paid company holidays 401k plan.
H. L. Dempsey Co., Inc. is committed to providing equal employment opportunities for all applicants and associates.
Send Résumé to: [email protected]