Careers Service Technician

Current Opening:

 

Service Technician – Industry Experience Preferred, training offered
Full-time Monday through Friday 8am to 5pm. (Flexible schedule is possible)
Essential duties, responsibilities and expectations include but are not limited to the following:

  • Performs a full range of service, troubleshooting and repair procedures. To include: Inspection, cleaning, lubricating, diagnostics, installation of equipment/accessories/parts/components, installing retrofits and modifications, repairs and/or replaces defective or worn parts as necessary to address reported or expected problems.
  • Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices.
  • Demonstrates required digital competencies associated with assigned products and level assignment.
  • Completes technical training on new equipment as assigned.
  • Wants to work in an environment where learning/development is encouraged. This includes improving
    expertise, achieving certifications that will benefit our customers, the company and the individual.
  • With necessary training, will work with customer's IT to support server-based programs that help in the management of the equipment we provide.
  • Ready to support or ready to learn to support the cloud enabled technologies that accompany the
    equipment and supporting software that we provide(Azure,Google Suite etc).
  • Dismantles devices to gain access to and remove defective parts.
  • Adjusts functional parts of devices and control instruments.
  • Operates machines to test their performance.
  • Initiates orders for parts required for repair of equipment Inventory.
  • Maintains productive, professional relationship with all company personnel.
  • Maintains a positive demeanor and is a contributing team member.
  • Performs other duties as assigned.
  • Regular, reliable and predictable attendance is required.
  • Qualifications:
  • A valid driver’s license and good driving record is a must
  • Excellent customer service skills
  • Excellent communication skills
  • Strong analytical and trouble-shooting skills
  • Ability to lift and carry 50lbs.
  • Must be a self starter
  • Must be capable of working independently
  • Ability to handle high stressful situations and thrive under pressure
  • Impeccable Integrity and honesty

 

About H. L. Dempsey Co., Inc.

Incorporated in 1960.
We practice open book management.
We have quarterly and annual profit-sharing programs
Group Health Coverage provided
Flexible Spending Accounts Sec 125 (for medical and childcare) are available.
Health Savings Account
Group disability insurance and life insurance provided. Vacation & Sick time, paid company holidays 401k plan.
H. L. Dempsey Co., Inc. is committed to providing equal employment opportunities for all applicants and associates.

Send Résumé to: apply@hldempsey.com